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Effective Date: 8 March 2025

365 Glow Aesthetics is committed to protecting the privacy and security of our clients' personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our clinic, website, or engage with our services.

1. Information We Collect

We may collect the following types of personal information:

Personal Details: Name, phone number, email address, and date of birth.

Medical & Skin History: Any allergies, skin conditions, medications, and other relevant health information to provide safe and effective treatments.

Payment Information: Billing details when making purchases or booking services.

Appointment & Service History: Records of past treatments and client preferences.

Marketing Preferences: Your communication preferences and feedback on services.

2. How We Use Your Information

We use the collected information to:

Provide personalised skincare treatments and recommendations.

Process appointment bookings, payments, and transactions.

Communicate with clients regarding appointments, promotions, and updates.

Improve our services and client experience.

Comply with legal and regulatory requirements.

3. How We Protect Your Information

We implement appropriate security measures to protect personal data against unauthorised access, alteration, disclosure, or destruction. Access to sensitive information is restricted to authorised personnel only.

4. Sharing of Information

We do not sell, rent, or trade your personal information. However, we may share it:

With third-party service providers (e.g., payment processors, scheduling platforms) for operational purposes.

When required by law or to protect our rights, safety, or property.

5. Retention of Information

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

6. Your Rights & Choices

You have the right to:

Access, update, or correct your personal information.

Request deletion of your data, subject to legal and operational requirements.

Opt-out of marketing communications at any time by contacting us.

7. Cookies & Online Tracking

Our website may use cookies and similar technologies to enhance user experience. You can manage cookie preferences through your browser settings.

8. Third-Party Links

Our website or social media pages may contain links to third-party sites. We are not responsible for their privacy practices, so we encourage reviewing their policies before providing personal information.

9. Changes to This Policy

We may update this Privacy Policy as needed. Any significant changes will be communicated via our website or other appropriate channels.

10. Contact Us

For any questions or concerns regarding this Privacy Policy, please contact us at:

📍 365 Glow Aesthetics

📧 info@365glowaesthetics.au

📞 0448128094

🌐 www.365glowaesthetics.au

By using our services, you agree to the terms of this Privacy Policy.